Ian Murray´s profile

Reviews (1)

Mr Memory

Quick delivery but first item sent was wrong part

The delivery response was very quick and we received a postal delivery the next day. However the part was the wrong one ,so I contacted Mr Memory and I had to return it. The envelope was provided to do it and it was Freepost, so it was easy to do. The replacement part arrived again by return post, and it is the right part this time.
It was disappointing to receive the wrong part initially, but the Returns system was excellent and I guess we lost 3 days in the process. No complaints with their delivery systems and returns policy which were excellent. It was just pity that we had to use the returns system in the first place. I would buy from them again.

Ian Murray´s profile

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Ian Murray
United Kingdom