Dave Durant´s profile

Reviews (2)

DPD UK

Used to be decent - are now utterly useless

Up until a couple of weeks ago I would have said that DPD (Birmingham Depot) were one of the better courier companies - tracking was good & stuff arrived within the promised slot.

But (you just knew that a 'but' was coming) they have now botched up three deliveries and a returns collection in a row - all to an address that they used to find with ease. No tracking, no delivery/collection, endless excuses and no compensation either to me or the companies concerned. They just don't seem to give a ....

The most recent (as per the reference given above) is an Amazon Prime delivery - Amazon despatched on 27/11 - and there the trail ends - a black hole of DPD evasion and incompetence.

What is really grinding my gears is that this is a 'Black Friday Week' deal at around £25 off the usual price. I know that I'll only get a refund from Amazon as they won't replace the missing item at the 'deal price'. So DPD not only have me sitting around at home for two days, when I could be out partying (or whatever), but have cost me the price of several decent bottles of wine that I could be partying with.

Bah and indeed Humbug

dave

29 November 2013

Reply from DPD UK

Hi Dave,

Unfortunately it appears we're yet to receive your parcel from the sender. If you contact them, they'll be able to advise further.

Should you require any further assistance our end though, please email socialmedia@dpd.co.uk with your parcel reference number and phone number and someone will respond as soon as possible.

Kind regards,

Bobby.

The Canvas Print Studio

Simply the Best

I've seen loads of canvas prints - but the one which I had made by The Canvas Print Studio is easily the best.

Beautifully made, quality ink & varnish, and very robust too - looks as if it will last years and years.

Dave Durant´s profile

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Dave Durant
Reviewer
Male, 1951
United Kingdom

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