Michelle Lyons´ profile

Reviews (2)

Additional Lengths Ltd

Amazing quality..

Best hair extensions on the market, my hairdresser is soo impressed they ordered some - they sell a different type! Been using additional lengths for around 5yrs now and I would highly recommend! Only had 1 problem in 5yrs and the problem was immediately sorted!

Myhermes

AWFUL SERVICE, AWFUL ATTITUDE

I booked for hermes to collect a parcel from my hotel which they did on time (the only thing they got right). The package contained ceramic dishes and we clearly wrote 'Fragile' on the box and informed the driver upon collection. Yet 2 x weeks later I received an email saying the item was damaged and was now and their Swindon depot and was going to be disposed of! I contacted them straight away and they told me that despite the goods being damaged whilst in their care it was not 'their fault'. Apparently they do not deliver 'fragile' good so if this is the case this fact should be CLEARLY be displayed on the website. Now i have had to loose all the money as the parcel has been disposed of and they wont return it to me for 'health and safety reasons' apparently, if i want the parcel back i have to collect it from Swindon, i live in TORQUAY!!!????
I certainly would never recommend Hermes or in fact use them again.
VERY POOR SERVICE!!!!

chloe and Dave found this review useful

Michelle Lyons´ profile

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Michelle Lyons
Reviewer
1981
Torquay, United Kingdom

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