Jayne Bills´ profile

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Hoping I am wrong

I am waiting on tickets for the Bastille concert on Friday 29th March. Friends who bought directly have received their tickets so not sure whey mine have not been sent out. I am concerned as that Friday is Good Friday so there will no post that day.

I have tried to call re this but cant get through.

Why has the seller not sent out the tickets yet?

Transaction ID 2892281

18 March 2013

Reply from Viagogo

Hi Jayne,

Please note that tickets can sometimes be delivered very close to an event. Once your tickets have been sent, you will receive an email notifying you of this. Rest assured that as your event is soon, we are monitoring your order and working with your seller to ensure that you receive your tickets in time. Please bear in mind that you are still covered by the viagogo guarantee.

If you are traveling please provide us with an alternative address 48 hours before you travel so tickets can be sent there instead. feel free to contact us 3 days before the event if you haven't received your tickets.

The viagogo team!

Jayne Bills´ profile

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Jayne Bills
London, United Kingdom