The wbb site was described as a work in progress by their own staff. Do not be fooled into thinking that if it says meet and greet that you will get a meet & greet service. When the detailed breakdown arrives check it carefully as it is in the confirmatory email that you find it is not what you have paid for.
I note your dismissive reply & if you can let me have an email address I have the downloaded screen dumps from your site clearly stating the meet & greet aspect of the booking. I did discuss this with your represenatative at the time and was basically told there was nothing they could do, the webbsite was wrong & they would not refund the extra amount paid for the meet & greet facility.
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