Craig Wrangles´ profile

Reviews (1)

TechNextDay

Needs a new name

Ordered Friday before 3pm but didnt recieve goods til tues 3pm. I paid the extra for next day delivery too. I sent various questions through the web page and emails and recieved silence in return until monday evening. Basically, they get your money then just ignore you until the item is shipped. I did ring up at one point on the monday (morning) and spoke to a chap who clearly had no interest in listening to or speaking to me! He explained they were reading the weekends emails (!) and I would get an update within the hour. I didnt hear anything until a despatch notice late that night and they didnt answer the phone for rest of the day, presumably busy reading! In short, a good deal, an excellent product (Gigabyte Osmium keyboard) but if you want it next day as the name says, ironically, I suggest you go elsewhere!

19 March 2013

Reply from technextday.co.uk

Hi Craig,
Thank you for your feedback.
We sincerely apologize for the additional day causing a delayed delivery.
We have taken your comments on board to look into what caused the delay and intend to improve ourselves going forward.
Thank you for your order and comments.

Regards,
Technextday

Craig Wrangles´ profile

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Craig Wrangles
Reviewer
United Kingdom

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