Malin Schmidt´s profile

Reviews (1)

Money down the drain?

I have ordered four Charles Eames office chairs early october, and have now tried to locate them ever since the stipulated delivery date of february 28th. There are no news on my account nor through the customer service desk about a new date of delivery. I have requested a call several time but nothing. I was also supposed to be reimbursed VAT already before Christmas but still no money to be seen!!! found this review useful

19 March 2013

Reply from Designfurn LTD (

Hello Malin,

Further to our telephone conversation today in regards to the delivery of your chairs, I can confirm your order have been dispatched with our freight providers and is scheduled to arrive within the next few days. Our notes show that your were contacted by our customer service team on 13 March and delivery details were provided. I today requested the freight providers contact you direct.

The VAT reimbursement was actioned, please contact your bank to confirm this was indeed the case.

Kind Regards
Valerie - Customer Services Adviser.

Malin Schmidt´s profile

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Malin Schmidt
Stockholm, United Kingdom