I ordered the Bugaboo Buffalo from Babycare.NL as I didn't want to wait until the September UK release. The customer service was excellent from start to finish. Drip-fed information regularly by email to keep me informed about the status of my order. I chose UPS track & trace and could literally follow my parcels journey from the Netherlands to Germany to the UK every step. The parcel arrived earlier than originally expected when the order was placed. It arrived safely and in one piece. The pram itself is fantastic - looks and feels bulkier than the Cameleon but it's not, I've measured it. Very easy to use although it is a little heavier than the Cameleon. This is mainly due to the chunkier, heavier wheels. With the big wheels off, the folded chassis feels rather light and very easy to handle but at 2.5kg per big wheel, the difference is obvious. That said, the large basket is great, it has a great discreet stretchy pocket (which Bugaboo don't seem to advertise on their website) - fantastic for keeping the Carseat adapters in so they don't drop out the basket when you fold the chassis.
Very smooth to manoeuvre. The canopy canvas fabric is thinner than on a Cameleon (1st or 2nd generation at least) but I find this is a good thing, as when folded back, the canopy is less bulky, especially as there is a third zip away section included. This extra section helps to create a great shaded hideaway for a napping baby. I love this pram and wish I'd had it from day 1 with my first baby. I've had a 2nd generation Cameleon which has been great but not without a few niggly issues (under seat basket access, especially when using the bassinet, low seat height, front wheels weren't the best when going off road). If you like the Cameleon, you'll love this!
Bugaboo accessories aren't cheap. In fact, though very nice, most are overpriced - in my opinion. I thought this footmuff was a ridiculous price, but having had a really good look at it, in a popular national baby shop, it is such good quality and amazingly snug and warm that I knew I had to have one (reasoning with myself that I would get at least 3 winters use out of it, as well as whatever the good old British weather throws at us in between). The previous version footmuff was lovely but this one is just so much more practical. This is the lowest price I could find - £134.95 at the time I bought it (online) with free delivery. I'm really pleased with it and the service from Winstanleys was excellent. Very fast delivery.
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