Samantha´s profile

Reviews (3)

ghd

amazing products and service !

as my original 8 year old ghd straighteners had finally stopped working i recently bought the ghd iv salon styler on a great deal of £20 off ! it was free delivery so i was expecting it to be free standard delivery but to my suprise it turned up the next day ! im extremely happy with my new ghds + even more with the service :)

Missguided

Great Range Of Clothes & Style !

Love Missguided its definitely my most favourite online shop to buy dresses from ! I've always been a loyal customer since my first order but the one thing I can say about my most recent purchase is the dress is very short compared to others I have bought from there. Also they have only ever sent the wrong order to me once and when they rarely get it wrong... its a disaster. But when they get it right which is most of the time its perfect !

01 July 2013

Reply from Missguided

Hi,

Glad to hear overall you love the service you receive from us, we do our best to provide the best customer care we can :) Thanks, Diane xx

boohoo.com

Awful.

LOL cant believe I've been sent an email to comment on BooHoo. Worst delivery service I have ever experienced ! £3.99 for a 4 day delivery ? Some sort of joke ! Came 2 days too late and was no use to me what so ever. Apart from that dress was lovely and good quality. Tracker was useless told me it was being delivered by TNT couriers but was delivered by someone completely different.

18 March 2013

Reply from boohoo.com

Hi Samantha,

Thank you for taking the time to leave your comments and I am very sorry to hear that you are unhappy with the delivery service.

Comments and complaints regarding our delivery service are taken very seriously, and are always passed on to the relevant department as we continually work hard to improve the service we provide.

After checking your account, I can see that a refund for the delivery charge was refunded to your PayPal account.

I sincerely apologise for any inconvenience caused and I do hope that this does not deter you from shopping with boohoo in future.

I have sent you additional information to your email address registered to your boohoo account.

Kind Regards,
Charlie

Samantha´s profile

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Samantha
Reviewer
United States

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