I've been a top cash back used for about 7 weeks now.
Started out with ordering a Dominoes pizza which i was supposed to receive £10 back for it... still waiting.
Then i joined lovefilm (the free 30 day trial).. was supposed to get £20.20 back for that.... still waiting.
On the same day i saw an 'advert' for ladbrookes, saying if you sign up, bet £50 you'll get £61.10 back.... still waiting on that.
Lodge a claim for all three around the end of Feb.... topcash back have agreed that i have made the purchases but i am still waiting for the money which i have been promised....
From a positive angle however i have received payment for purchasing fuel at tesco, and making a order online with halfords...
All in all i think its luck of the draw if you actually get your money back or not... i know i'm down almsot £60 in total because of topcashback.co.uk,,,,,
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