Arrived on time (to the minute). Had a good look at the boiler & gave me a knowledgeable & helpful explanation, in layman's terms, of the problem. Gave me a number of options, answering my questions with no pressure to chose the most expensive option. Worked consistently for 7 hours & was friendly when providing an explanation of the work he was completing. Cleaned up after the job & left the work area in the same, if not better, condition as he found it.
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