Souad Minazzoli´s profile

Reviews (1)

viagogo

DISASTROUS FIRST (AND LAST) EXPERIENCE

(VIAGOGO UK)

We bought for 222£ tickets for Gad Elmaleh show in London
Viagogo sent the tickets that we paid for to a wrong address, despite having all the details from us.
After chasing them for 3 days, we finally have not been able to attend the show and their customer service experience has been a disaster.
Extremely frustrating situation. Will never recommend to any friend. Convenient to buy online, disastrous ending.

19 March 2013

Reply from Viagogo

Hi Souad,

We are sorry to hear you have had a poor experience with viagogo. Please could you share your transaction ID Number with us so that we can look into your order in further detail to resolve the issue.

Someone from our customer service will be in contact once we receive your transaction ID

Thanks.
The viagogo team!

Souad Minazzoli´s profile

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Souad Minazzoli
Reviewer
1970
London, United Kingdom

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