Being able to customize my purchase was vital to me. PC Specialist was one of the only companies supplying the combination of features I need at a reasonable price. Of particular note was the no-operating-system option, very important to me as a Linux software developer! The website made it easy to select the options required and allowed me to put together the best machine for my budget.
It took nearly two weeks before production started, I chose not to pay extra for an expedited service. Their average build times are displayed on the website and my laptop was dispatched almost to the mean.
On the product itself, build quality is good. I opted for a cheaper chassis, and it's okay, not quite as solid as my old Dell, much more glossy plastic where the outer shell of my previous laptop was a light metal alloy. Keyboard layout is a little curious too with the cursor keys squashed in between the main keyboard and numeric touchpad, which I'm not quite used to yet.
I would certainly recommend PC Specialist, their along with their convenient customer facing website, I had good responses to email enquires and their automated production management system kept me up to date with the status of my purchase. From my experience, the products seem to be very good value.
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