I cannot speak too highly of this company. I spent over an hour on-line to discover that they had the best price for a Le Creuset frying pan and the best variety of colours with no delivery charge over £50 - even cheaper than Amazon, who were out of stock of all but orange anyway. I received an email to say it would be delivered the next day by courier, then another giving me an hour time-slot. Perfectly packed.
Today I had an email from Ognyan Kostadinov at scentmall telling me that after 3 months I had been given a refund. When I checked my credit card statement I found out that this was TRUE and something added for return postage!
So keep on trying folks, and it may become Christmas for you as well - after all it is the season of goodwill to all men.
Robert B (Wales, UK)
By having my online orders delivered to the local store 4 miles away thus avoiding any delivery charge is a big plus factor. Prices are difficult to match elsewhere too. Also the loyalty points are one of the best, although the rate is about to reduce slightly.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.