While I thought I found one of the best undiscovered ticket exchanges, I think that I've been duped into a scam! I ordered Wax Tailor concert tickets (ID 2944144) for me and wife's honeymoon in Paris. We traveled to Turkey before getting to France and the tickets should have been delivered days ago. We got here and there is nothing. We cannot even find a working customer service number to inquire about. I bought into the whole 100% protection thing, but now I think part of our great trip might be ruined.
Thank you for the response. It is still extremely difficult to communicate with your customer service (hence, communicating publicly via a 3rd party message board). While we would be happy to receive a refund if we are unable to receive our tickets, we'd much rather go to the show. Is there a place we can go to pick up tickets in person? At the very least, is there a number we can call to speak with someone directly? Again, our transaction ID is 2944144.
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