I bought a car playmat for my daughter's birthday from The Rughouse. When this hadn't turned up by way after the date, I contacted Royal Mail. They couldn't have been more unhelpful, and wouldn't even look for the 'lost' item. I contacted Rughouse, and they sent another, and paid for the next day courier. The product arrived as promised, and was of exceptional quality. My daughter got the playmat she wanted, and she adores playing with it. Quality is very good, and the service I received from The Rughouse was excellent. Highly recommended.
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