Have used this platform twice now and haven't been disappointed. Of course the fantastic couriers I managed to find on both occasions played a BIG part in that, but Shiply provides an easy to use service to bring customers and couriers together. Going direct to one of the large commercial courier companies on each occasion would have cost me at least 50% more than I ended up paying.
In essence, Shiply is a little like "Ebay comes to shipping"...and because of that the customers and the couriers have to do their duty to make this a positive experience. But like Ebay, feedback can be left for both parties (which boosts confidence and guards against complacency).
In summary then? Shiply is a great concept that has worked for me.
N.B. In response to the negative reviews (i.e. where people WERE let down by the courier they chose), I think Shiply should have an arbitration system similar to Ebay. This would help to sort out any disputes. In fairness though, this is a commercial operation so it would be reasonable for Shiply to charge a fee for such an arbitration service if a complaint was investigated and upheld.
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