Four main points of criticism -
Initially not a very helpful girl answering the phone for Barker & Stonehouse.
Secondly, needed photographic ID to collect my purchases but hadn't been told about this beforehand.
Sales gentleman unfriendly towards me when I asked for assistance to lift the two tables to the back of my car, parked at the back of the store.
Lastly, came away from store feeling like a second rate undervalued customer!
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