I ordered flowers from Serenata to be delivered to my Mum on Mothers Day. What a mistake to choose this company. The flowers were delivered on time but were very poor quality. The hyacinths were practically dead on arrival and did not have the perfume usually associated with them. The carnations were green and the roses only lasted a couple of days. I complained to Serenata who at first requested a photograph of said flowers. As I live in Lincoln and Mum is in Leeds that would have been difficult. As a "gesture of goodwill" they said the would send a replacement bouquet. Unfortunately this bouquet was of the same standard as the orginal. I will never use Serenata again and would advise anyone to think twice about doing so.
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