I purchased my flowers, wine and what i assumed would come with it was a box of FREE chocolate! Not only did the wine that i paid for not deliver but the chocolates didn't either! When i phoned up i was assured that i was going to get a refund put through for that day which i understood would take 3 to 4 working days to come through and the girl told me that she would send out the free box of chocolates like it should have been!! After phoning up for the second time last Thursday I am only now getting an email stating i will get my refund that will take up to another 3 to 4 working days and i am yet to see the chocolates! Being a student in liverpool i tried to surprise my mum back home and thanks to iflorist ruined my surprise! May i add the first time I had rang iflorist querying about my purchase the girl on the phone was rude, cheeky and not very helpful at all! I do not recommend to shop here at ALL! Even the flowers that were sent out did not look like much and looked dead! Absolute disgrace!
Tammie Radcliffe found this review useful
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