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Reviews (1)

Menkind

Would not buy from Menkind online again!

Received goods and one of the products was in pieces in the box?
Bought through PayPal and have been waiting for a response from menkind for over two weeks?
Wouldn't have minded so much but they were for a child's birthday.
Very unhappy not to say the leased.
If you buy from a shop i suppose you can at leased see that the items you are purchasing are in one piece as there is no postal damage to the outer or inner packaging it would appear this was dispatch quality control issue?

21 March 2013

Reply from Menkind

Dear Christopher

We're sorry to hear the your order arrived damaged. We take all feedback seriously and will be investigating this with our dispatchers. Customer services has advised they have no record of you contacting Menkind directly but that a claim was logged through Paypal and a refund was subsequently processed for the damaged item.

Please accept our apologies for any inconvenience this has caused.

Kind regards

The Menkind Team

christopher norfield´s profile

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christopher norfield
Reviewer
United Kingdom

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