Chris Millerin´s profile

Reviews (2)

SPORTSBIKESHOP

Great communication with regards to delivery.

Getting emails and texts to tell me when the items will arrive within a 1 hour slot. Only fault is I'm waiting on Kevlar jeans that said on the website that they are in stock then to order and get an email saying they are not. None the less, would deal again with!

Transair Flight Equipment

Item wasnt even avaliable

Ordered a product. Had to ring to find out after 5 days to see when item would be delivered. Turns out they didn't even have item in stock. A phone call or email would have been nice so cancelled the order and went else where.

20 March 2013

Reply from Transair Flight Equipment

Dear Mr Millerin,

Thank you for your review.

We endeavour to contact customers, who order items that are out of stock on the same day, or the next working day if the order is received at the end of the day, or outside office hours. However, it appears that we have missed you on this occasion and would like to offer you our apologies for the inconvenience that this matter has caused.

Best Regards

Andrew Bacon
Customer services
Telephone: +44 (0) 1273 466 000
Fax: +44 (0) 1273 462 246

Chris Millerin´s profile

profile image of Chris Millerin
Chris Millerin
Reviewer
United Kingdom

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