Think you should use Royal Mail for all deliveries as Courier firms try to deliver twice then you have to travel miles to find the depot & pick it up. Royal Mail depots are a lot closer to main conurbations.
Merlin sent the wrong size so I had to Rtn which was ok as you phone up & they send you a pre paid postage form to stick on the box then take to post office.
But, I packed up the chain set in a solid box and merlin sent replacement (this time thankfully Royal Mail) in a jiffy bag . . . . Thought it was not well packed for a carbon item of over £300. It was fine but I had my reservations before opening, I had not been so sloppy when I boxed it up.
Overall good, just maybe more attention to quality control.
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