I purchased the Miss Amazing handbag deal through Wowcher at the beginning of February. After waiting over 6 weeks for my order I tried to contact Miss Amazing by email (no response) and telephone (number unobtainable and mailbox full). With alarm bells ringing I contacted Wowcher for assistance and they too contacted Miss Amazing on my behalf to request they contact me ASAP. After receiving no response I contacted Wowcher again only to be advised that Miss Amazing are no long able to fulfill the deal. Wowcher have arranged to refund my credit card with the £15 I paid for the deal but I have lost out on the £7 postage I had to pay to Miss Amazing to fulfill the order. I am unable to claim this amount on my credit card due to it being less than £100 and Nochex who processed the payments do not enter into disputes between buyers and sellers. Over 900 people claimed this deal - that is a lot of £7's and I am beginning to wonder if it was just a big scam. Not blaming wowcher - they did what they could to rectify matters but they obviously need to scrutinise their merchant partners better to avoid this situation happening again.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.