Kenneth Muir´s profile

Reviews (1)


No problems

Read all the bad reviews and reluctantly booked flights through travelup as the price was competitive, and they could offer us exactly what we were looking for. A friendly and helpful chap called David Brooks spent over 30 minutes trying to build a complex itinerary to New Zealand from UK via rural China. He succeeded where other agents had failed (often quoting £1000 more).
The line cut off a couple times prompting a little concern but he phoned back immediately.
The e-ticket looked a little unofficial so there was a little ongoing anxiety after the purchase but everything went smoothly.
I suspect people are more likely to leave a review if they have a bad experience than if they have a good one - or were we just lucky?

Kenneth Muir´s profile

profile image of Kenneth Muir
Kenneth Muir
United Kingdom