I really have no idea whether the bulbs were of good quality as they are 10000 hr bulbs and I've no idea whether they'll last anywhere near that. (It's about 3 years usage!!!)However, they're the right price and the service was as good as it could be. I would both recommend them to others and use them again myself.
In theory, this was the best site to order a camera from; I knew what I wanted so it was just a matter of placing the order. However, I did need it pretty quickly. The website suggested (it's not clear) a free delivery and 1-3 working days but the confirming email said 8 days. I phoned to query and had the phone put down on me. Over the weekend, I emailed to cancel (within the 7 days permissible by law) and this was agreed by email. However, despite the fact that the order was never delivered so checking of goods was not necessary, the refund was far from an instant credit card reversal. Subsequent queries resulted in a company policy of refunds - it's not a refund because it was never supplied - made within 30 working days - it should be 30 days.
Basically I think this is a "sharp" outfit, using my money to provide working capital and although their prices are very good, if you add the carriage charge to get the goods within a realistic time scale, it might not be so cheap...............and if you cancel, they're pretty useless.
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