Ben Le Boutillier (oldbeej)´s profile

Reviews (1)

Cloudstix

awful on a grand scale

was sent the wrong atomizer heads the where sold to me as vision atomizer heads but what was sent was some counterfeit rubbish that did not even fit inside my official vision clearomizer. customer service was appalling when i rang i was lied to and bombarded with irrelevant information to my issue. they advertise far more stock than they ever have in. awful avoid avoid avoid

20 March 2013

Reply from cloudstix.com

Ben,

Thanks for your review,

I am responding to you as one of the directors of Cloudstix.com Ltd. I am not sure what your agenda is but i can 100% confirm that we use official vision products. If you are genuine then i am happy to email you the purchase order Vision sent us for our lastest order, this will show you the replacement coils are genuine.

Is it not at all possible that maybe your CE6 is not a genuine Vision product as you did not purchase this from ourselves.

Forgive me if you are genuine and you 100% believe yourself to have been deceived but we get many of our competitors paying people to discredit us all the time and this just feels like another one of those occassions.

Please email us and mark it for my attention (Darren) and i will reply with a copy of the purchase order from vision.

Even better please can you send the CE6 coils back so that i can check the quality myself. I will pay the cost of full postage of course.

We are dedicated to providing the highest quality products to our customers at the lowest prices possible. We do not deal in copies, counterfeit or fake goods and take any claim that we do very seriously.

Kind Regards,
Darren Sharples
Company Director
Cloudstix.com

Ben Le Boutillier (oldbeej)´s profile

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Ben Le Boutillier (oldbeej)
Reviewer
United States

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