Please don't trust any of the 5 star reviews that have suddenly appeared within a couple of weeks, i'm possitive they are all from Cube who at the begginning of November had a one star rating (head back to the review starting from the 05 October 2010
by 'paul grant' to get a real idea of how this company works!...not many 5 star ratings back there i promise you!)
We have had nothing but problems from a computer that is under one year old, it has had 3 hard drive changes (the first i had to do myself here and the second they actually did there...and still problems), and now had to have a motherboard change due to the shoddy nature of the computer that they built.
Both times when the computer was returned to them to be 'fixed' there was absolutely no communication with us with timings, when it would be returned etc, and both times it was returned in the same box we sent it in with no note explaining anything they had done/found.
The technical support, although mostly polite, seem to know nothing more than me, and mostly um-ed and arr-ed over the phone.
A decent company would have replaced the machine after the second set of problems instead of blaming us for damaging harddrives (yes that really happened...) and ignoring our persistant questioning over whether all our problems were caused by a faulty motherboard until the 4th time the computer broke.
Pllleeeeeaasseee save your money and buy your computer from a reputable company and not Cube247. I urge you!
Lily on the Hill found this review useful
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