I bought a dishwasher from appliance city, a dishwasher i had spent over £500 on. After inspection i realised that the appliance actually had some loose parts to it, it is not something i expect from an appliance i have spent good money on. I did report this to appliance city and asked for a refund at this stage and raised my disappointment with them. I was advised that SMEG had to check the appliance. After Smeg investigation, they claim its meant to be like that and actually the problem has got worse. Serveral emails back and forth and phone calls, I am VERY DISAPOINTED to say that appliance city are doing nothing about it. From an online retailer who i thought had a good reputation for customer service- this is definately not the case. I would advise you to buy from any other firms and stay clear of this one! STAY CLEAR OF THIS ONE!
Regards a very angry and unhappy customer!
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