I tried to cancel my order within 10 minutes after placing it as I did not need it anymore. I followed the instructions as it said in the email, but when I clicked on my order number to cancel it, the next screen was an error message saying "this page is temporarily unavailable". I kept refreshing the page but it kept coming up with the same error. I wanted to cancel it before the order was processed. I phoned the number provided to cancel it, but there was no answer. I left a voicemail explaining that I wanted to cancel the order but no one got back to me. The next thing I knew the order had been processed and the item was on its way. On the plus side it arrived in good condition and it was a very quick delivery.
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