The message saying that Orange are committed to excellent service is rubbish and has been there too long. This company have no concept of service excellence. The only reason I use them is that they have decent network coverage in my area.
I've been buying CT shirts since they started - and that must be a long time ago, late 80's I suspect. They had a problem with collar fraying in the early 90's but I don't think I have ever kept a shirt from anyu other supplier. A big fan!