I ordered assorted tulips for my grandmother for Mothers Day, delivery 8march. She received 5 flowers on 9march 3pm, ehich never flowered as the buds turned brown within 48hrs. I called & was put on hold for 30mins for a Manager to then be told he was busy, they would call me but they never did. I have numerous emails & they refuse to redeliver the tulips or refund. Offered a £5 voucher to redeem next time i order- I THINK NOT, NEVER EVER AGAIN - the most appauling customer service & company i have ever dealt with. I hope this company goes bust however, they will probably have huge profits from ripping customers off. I will be sticking to <external link removed> in the future.
1 very unhappy customer !
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