Robert´s profile

Reviews (3)

CeX

Delighted with all my new blu rays at bargain prices! Thanks!

Beats amazon hands down - bought 3 new blu rays and they are in perfect condition!

Gamola Golf

Amazing grips at an even more amazing price!! Very happy golfer......

Just purchased 9 red Golf Pride Full Cord BCT Grips for a quarter of the regular price.
Thanks you Gamola Golf, I'll probably be back for more colours!!
Rob

GolfOnline

Good service BUT............

Good price compared to other online golf stores and reasonable delivery time (second class). Small issue went unresolved though they did reply to my email - two shaft stickers were missing from the set of irons I purchased but they were unable to resolve the issue stating that the manufacturer was at fault (Taylormade) and that the clubs were genuine. Had the issue been resolved I would have no problem recommending them, however......... it was not resolved to my satisfaction.

27 March 2013

Reply from Golfonline

Dear Robert,

Thanks for taking the time to review our service and for your
business. This was an unusual case as these items came straight from
the manufacturer in the condition you received them, and
unfortunately, the checks to find the missing stickers before dispatch
was missed. We did not mean for you to receive the product without the
stickers and for this we apologise.

Nonetheless, when we receive your first communication on the 7th of
March at 23:07, we immediately approached the case and tried to find a
resolution. The next working day when our offices opened, we got in
contact with the manufacturers, who we are authorised sellers for. We
had requested for the stickers to be sent out to you which they
advised they couldn't carry out. We had advised you at 10:15 that we
would be unable to get the missing stickers for you via email and also
apologised.

Again, we thank you for your business and we apologise that we
couldn't resolve this issue for you this time.

Best wishes,

Michael

Robert´s profile

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Robert
Reviewer
United Kingdom

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