Neil Best´s profile

Reviews (4)

The Electronic Cigarette Company (UK) Ltd

A great shopping experience with the best customer services department ever.

Top notch service all round good prices great customer service and nearly always next day delivery and free at the moment. I bought something by mistake and they had no problem refunding me. Good quality vapeing equipment to which is what really matters. ONLY to get better by the sounds of it.


07 April 2014

Reply from The Electronic Cigarette Company

Hello Neil,

Thank you for leaving this great feedback!

We are glad we managed to sort your problem out and we are always here to help if you need us! We look forward to you visiting us again soon.

Kind Regards

The Electronic Cigarette Company


A Wizard Experience.

Ecig Wizard are a great place to buy all your vapeing equipment. Great prices fast delivery and no problems with refunds.


Don't give refunds

I bought somthing from them that broke my device and would not fefund me.

15 May 2013

Reply from

Hi Neil,
We do of course honour our warranty and returns policy where applicable. What we don't do is replace equipment, we didn't sell or where we did sell something, but it was improperly used or used without heeding clear warnings.

You bought an advanced rebuildable atomiser, with a VERY clear warning in the description, advising you to use a multimeter to test any coils you build on it before using, otherwise there is risk of damaging your battery.

You then emailed us after you had ignored these warnings and improperly configured the atomiser, and damaged your batteries. You complained that there was no warning on the page, which was not the case. We are obviously not responsible for damage you cause by improper use, particularly when the warnings were clearly there.

Safercigs Ltd

Great Price Great Delivey Time and Great Vape.

I just bought a chrome VV Lava Tube and I love it it goes up to a massive 15 volts why I don`t know!!! It shows you your battery life and the ohms your vaping at and press the power button 6 times and it turns on/ or off. So as to avoid police tactical squads forcing you of you coach trip to Bognor when it gets stuck on in your bag smoking explosive device. I love it, my only problem as with most mods the my certain tanks mainly for me my Kanger T3 tanks won`t fit without and 510 to 510 adapter and it will have to be a long on at that. This should come with the mod or at least mentioned and offered as an extra. But my Boge tank fits well and my C4 tank so no real problem. I think Iv`e found an adapter that looks long enough if not I1ll have to bung two on! I have also be given a new offer code what it does I don`t know but it won't be long till I find out.

All in all a great vapeing experience the place to buy your bits and vaping bobs from:)

Neil Best´s profile

profile image of Neil Best
Neil Best
United Kingdom