L, Duddy´s profile

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Great customer service

After comparing several insurance companies I opted for multitrip as they seemed good value for money, i bought the insurance late that evening and received confirmation immediately, The next morning I received an email saying that I had accidentally booked and paid for two insurance policies asking me to clarify if this was my intention (it wasn't) I did not reslise that i made even made the mistake.Brian at multitrip was speedy and proactive in confirming, cancelling and refunding my money. Thank you multitrip !

L, Duddy´s profile

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L, Duddy
United States