Tanith Martin´s profile

Reviews (1)

Expedia

VERY DISAPPOINTED WITH THEIR LACK OF SERVICE

I am so disgusted with Expedia and their lack of service. I was trying to book a trip yesterday via telephone and after being on the phone for over an hour I was booking the trip and paying with my credit card. After the operator took all of my credit card details and was processing the payment he told me that the price of the package had just gone up $400!! I replied by saying that "you where already processing the payment for the original quote and that this was ridiculous that you expect me to pay an extra $400 now after I have given you all of my details for the original trip". I then told him not to proceed with the payment as I wasn't prepared to pay an extra $400. I then checked my credit card online to find that Expedia had debited $900 OUT OF MY CREDIT CARD FOR TRIP THAT I NEVER BOOKED!!! I am so annoyed and have sent two emails that have yet to be responded to, and by reading the reviews on this website it looks like I will be waiting weeks for a refund!!!!

Tanith Martin´s profile

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Tanith Martin
Reviewer
1986
United States

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