Janet Dobson´s profile

Reviews (1)

Parcelforce

Agree with all aspects of all bad reviews

Card left on 13th and on same day I arranged redelivery online for 15th . Request ignored by parceforce and my parcel taken to a post office (not local) in a' shady area' . I work out of town getting home after PO closed so advised customer services of my limited availability to wait in at home on numerous occasions all ignored with parcelforce attempting redelivery again on a day when I was at work.. Given a phone number of local depot to resolve by customer services. All email as this is only source of contact. This number was an automated redelivery service requesting £12 to redeliver on a saturday as I am now out of town on a weekday for next 10 days. Needless to say I have now given up and asked sender to make a claim for an undelivered parcel. Just too much time consuming hassle and still no parcel.

Janet Dobson´s profile

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Janet Dobson
Reviewer
1952
Leeds, United Kingdom

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