I read the reviews on here and elsewhere and with some trepidation ordered some Bristan bath taps. They were some £40 cheaper than elsewhere and included free delivery. I ordered on the Monday and they shipped on the Tuesday and arrived on the Wednesday (using DPD next day service). The manufactures box looked like it had been through the wars, but the contents were all there and in pristine condition, well packed inside a well packed, taped up shipping box.. Just fitted them and they look superb and there were no missing bits.
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