We live in London, so were initially reluctant to use a company that we had no experience of and which we weren't able to check in person. However, having found the perfect bed online (the Cavendish storage bed), that provided more storage at a better price than any competitors we had found, I spoke to two of their team members by phone [Name] who were very helpful at explaining the products and the service, including providing me with a pdf scan of the assembly instructions so that I could ensure it would be easy to construct. They were also happy for me to buy the bed whilst it was on the Christmas sales price, despite not wanting it delivered until March. They were very helpful at keeping me updated on the order, and checking in to ensure the delivery dates still worked for me. The bed is great quality, and when looking to buy a bed in future, I would check their website before looking anywhere else - if there's one on there that I like, I will definitely buy it, as I'm confident the excellent customer service will continue. Glad to know there are still companies out there that take such pride in their work and customer service.
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