K Neilson´s profile

Reviews (1)

Simply Hike

Easy to use website, great customer service, next day delivery at best price.

I ordered a Berghaus 25+5 Rucksac from the website along with the berghaus equivalent of a camelbak. My internet connection wasn't the best, so when it came to confirming the order I couldnt tell if I had ordered or not. Not being a patient sole, I clicked again to see if things had gone through and accidentally ordered twice.
I phoned a very friendly and knowledgeable customer support line that corrected my over zealousness quickly and efficiently and also pointed out to me that the 3l reservoir I wanted (bigger is better right?) didn't fit in this rucksac and that I should go for 2l at a cheaper price instead.
Goods arrived correctly next day.

K Neilson´s profile

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K Neilson
United Kingdom