absolute joke- supposed FREE brightsparks visit who found no fault my end but changed the faceplate anyway, even though he told me mine was fine i then received the brightsparks bill for £50 which sent me overdrawn as i wasnt expecting it so got another £50 bill from the bank- rang up 4 times to be told by "manager" Rahul Singh that i will be getting no refund or help will billing because he changed the faceplate! apparently its not fraud or anything of the sort though. Oh and no they wont come back out and fit my original faceplate so basically there work is not even guaranteed! TALKTALK SUCK END OF!!!!!
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