Booked car for our trip to be collected at Cape Town airport, collected car & drove to hotel. Next time we used car was to go into Cape Town & that's when problem arose.
We completed our business & went back to car which would not start at all. Phoned Dollar/Thrifty to report problem, they came back & said they're sending replacement car. The replacement car took more than an hour to get to us, we had to pay extra for parking & when car arrived the tank was not full as they had driven from the airport to Cape Town, speedo reading showed more than 43kms driven.
Returned car on the due date with a full tank of petrol. Car checked & agreed that there would be no further charges for us.
On checking credit card statement we now find that an additional fee of R221.26 for petrol has been charged. I have registered a dispute with my bank & now wait for outcome.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.