Richard Winfield´s profile

Reviews (1)

Gamesbite

Never use this company. The worst customer service experience.

Ordered Xbox points. Then got an email to say they were out of stock. Sent a reply asking someone to investigate. Nothing till the next day when codes were sent but too late for the Xbox offer. Customer service by <private data removed> was appaling. They will never have another penny of mine.

The response from Gamesbiteis a complete lie. As soon as I received the email to say the codes were out of stock I sent a contact form to see why this was the case so I could cancel and they never replied to me. Just sent the codes out the next day which was too late for the Xbox offer so the points are useless.

21 May 2013

Reply from Gamesbite ltd

Customer at no point cancelled the order then was upset when it was sent.
I apologize for the codes being out of stock, it occasionally happens, we are adding a feature to state if out of stock so customers can choose whether to order or not ready for re-stock.

r.e: the only email we had was Comment: My recent order has not been delivered. 100008187. Please investigate ASAP.

this is not a cancellation

Richard Winfield´s profile

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Richard Winfield
Reviewer
Male, 1960
Derby, United States

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