I ordered a few items including a bath and sink from betterbathrooms.com. They sent me two sinks and no legs for the bath. I have photo evidence of the two sinks which i have sent to better bathrooms. BB are refusing a return of one of the sinks in exchange for the legs of my bath. The bath i bought is clearly stated on their website as being supplied with the legset inclusive of the price. BB now want £70.90 for 'additional' legs to be supplied even though they are not listed on their site as being available as a separate item (the bath and legs are only available as a complete set and come as a unit). They have told me to dispose of the extra sink as it is not cost effective for them to pay for the return - make what you will about the 'quality' of the goods from that.
Meanwhile i am stuck with a new bathroom without a bath as i am refusing to be blackmailed by them. I have heard of a few bad stories about them and would avoid them like the plague. #bathroom #interiordesign #poorservice
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