Further to the comments of The Furniture Market. They did supply measurements for the second delivery and it appeared that the delivery would fit. However, the delivery driver did not even bother getting it out of the van as he said that the back panel was the same size as the one which had not fitted previously. It would have been very helpful if The Furniture Market had told us this in advance. They knew, as they state in their comments that they had been unable to deliver the Opus 3 door. If the Opus 2 door has the same sized back then all the supplying of measurements is pointless. It's simply shifting of responsibility onto the purchaser. As the review says: any problems will be your problems, not theirs. If they knew the panel of the second order was the same size as the first order then how on earth did they think it was going to fit up the stairs?
We ordered a three door wardrobe and it wouldn't fit up our stairs. They took it back and charged us, which is fair enough. So we tried again with a single and double wardrobe. Prior to delivery we asked them about what boxes it was delivered in. We were assured it would fit. It did not. The delivery drivers (who'd tried to deliver the first one) didn't even bother getting out of the van as they knew the size of the wardrobe and the size of our stair way and that it wouldn't fit. We were still charged the delivery charge even though we'd made strenuous attempts to check it would. 'It's in the terms and conditions' was the reply. Not very impressed as we'd done everything we could to check before hand. To add injury to insult, they also tried to charge us an extra £30. Overall we paid a load of money because they weren't very specific about the size of the furniture for the first delivery, and then wouldn't take responsibility for their own advice in the second. I'm sure they're fine if it all works, but we had a pretty expensive and shoddy experience.
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