Elizabeth´s profile

Reviews (1)

Ocean Lighting

FRAGILE - do couriers really understand this word ?

We ordered two glass shades from Ocean Lighting. The order was expedited very efficiently. Unfortunately one of the two glass shades arrived totally shattered. We had to email a photograph of the damaged shade to Ocean Lighting, and they immediately ordered a replacement. The replacement shade arrived at Ocean Lighting a week later - also completely shattered ! A further order was placed and we received it, finally, about 10 days later, but it was not broken. I have nothing but praise for Ocean Lighting. The packaging was always adequate. It's the couriers you have to worry about !

Elizabeth´s profile

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United Kingdom