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Reviews (2)

Virgin

never had a problem

always had good service with no problems

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Waterstones

Waterstones incompetence

Waterstones is incompetent on a corporate level(although individual staff try to be helpful,but are fighting against the systemic company uselessness).
The web site is useless,the hypertext links do not work.the response e mail address given on the help line,after the telephone questionaire does not wok.
Dealing with Waterstones is a deeply depressing and dispirititng experience.

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peter ankcorn´s profile

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peter ankcorn
Reviewer
Female
United Kingdom

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