Bettina Kainrath´s profile

Reviews (1)

Superdry

Fast delivery, a bit unhappy about the return policy

The delivery was very fast
I contacted you and the reply was also very fast
The only thing I'm unhappy about is, the return policy. The wrong item was shipped (wrong color) and I returned it. The sweater was ordered also too small, so I had to return it anyway, even if it would have been shipped in the correct color) . If I order the wrong size I fully understand that I have to pay the return shipping costs. So in my case this was ok.
But in case just the wrong item has been shipped I would have to pay the return shipping costs also and I think this is not ok.

Bettina Kainrath´s profile

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Bettina Kainrath
Reviewer
United States

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