I placed an order online, at no point did it inform us that the item was out of stock,and rang immediately afterwards to confirm that the equipment ordered was in stock and would be delivered the next day. The member of staff assured me that it was definitly in stock and would arrive on Tuesday 19th March 2013. When it hadn't arrived I rang again only to be told by a different member of staff that the order was never in stock and wouldn't get here.
The item ordered was a leaving gift for a work colleague, which ment on her leaving date 20th March 2013 we had no gift to give her. I would never have placed the order with yourselves had i known we wouldn't get it on time. Was extremely disapointed at the misinformation given and that nothing was done to rectify this.
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