Amazon does not provide a fair system when it comes to mediating feedback - zero support for sellers, presumably because they want people to buy from themselves which is why customers can not rate the bit "fulfilled by Amazon" but can rate sellers...how convenient
The price is a little unbelievable at first and made us doubt the level of service and the accuracy of the results, however every aspect so far has exceeded our expectations and they came very highly recommended from one of the UK's most successful shopping comparison sites.
The feed management, competitor tool and social media management they offer are versatile, professional and important new tools that we feel give us an edge over our competitors. We spent a lot of time researching companies that could offer these services and all were insufficient and extremely expensive. The cheapest competitor tool quote we had was £399 for a very basic service and paying feed companies on a commission basis is a deeply flawed business model where the feed management company has no incentive to keep your cost per sale low.
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